A cultural approach of embedding KPIs into organisational practices

• Main Author: Zakaria, Zamzulaila
• Format: Article
• Language: English; English; English
• Published: Emerald Group Publishing Limited 2015
• Subjects: HJ9701 Public accounting
• Online Access: http://irep.iium.edu.my/44794/1/IJPPM-08-2014-0127.pdf; http://irep.iium.edu.my/44794/4/44794_A%20cultural%20approach%20of%20embedding%20KPIs_Scopus.pdf; http://irep.iium.edu.my/44794/5/44794_A%20cultural%20approach%20of%20embedding%20KPIs_WOS.pdf; http://irep.iium.edu.my/44794/; http://www.emeraldinsight.com/journal/ijppm

Abstract Purpose – The purpose of this paper is to discuss the ways in which organisations embedding key performance indicators (KPIs) as part of their organisational activities. Specifically this paper shows the role of cultural change programme in enabling the implementation of KPIs in the contex...