A review on constructs of the practices of quality management

Quality management is a management function that ensures the quality of the products, services and/or operation processes of an organization. It contributes to the competitiveness and maintains the sustainability of the organization. This paper reviews the constructs of practices of quality manage...

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Bibliographic Details
Main Authors: Tan, Chin Keng, Abdul Rahman, Hamzah
Format: Article
Language:English
Published: Academic Journals 2011
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Online Access:http://irep.iium.edu.my/3840/1/AJBM%28TanandAbdul-Rahman%29.pdf
http://irep.iium.edu.my/3840/
http://www.academicjournals.org/ajbm/PDF/pdf2011/16Sept/Tan%20and%20Abdul-Rahman.pdf
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