Government delivery system: the effectiveness of local authorities in Perak, Malaysia
This paper evaluates the effectiveness and efficiency of service delivery performed by local authorities in the state of Perak, Malaysia. Local authorities‟ performances are important in giving positive public perception to the overall government structure. In developing countries, improving the qua...
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Main Authors: | Mohamed Osman, Mariana, Bachok, Syahriah, M Bakri, Nurul Izzati, Harun, Nor Zalina |
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Format: | Conference or Workshop Item |
Language: | English English |
Published: |
Elsevier
2014
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Subjects: | |
Online Access: | http://irep.iium.edu.my/38386/1/mariana_government_delivery.pdf http://irep.iium.edu.my/38386/4/38386_Preliminary.pdf http://irep.iium.edu.my/38386/ http://www.sciencedirect.com/science/article/pii/S1877042814055219 |
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