An assessment of commuters’ perceptions of safety and comfort levels of ‘women-only coach’: the case study of KTM Komuter Malaysia

• Main Authors: Bachok, Syahriah, Mohamed Osman, Mariana, Murad, Mirahida, Ibrahim, Mansor
• Format: Article
• Language: English
• Published: Elsevier 2014
• Subjects: HE Transportation and Communications; HE305 Urban transportation
• Online Access: http://irep.iium.edu.my/36532/1/syarriah_mirahida_scopus_procedia_2014.pdf; http://irep.iium.edu.my/36532/; http://www.journals.elsevier.com/procedia-environmental-sciences/

Ideally, cities of developing countries and their public transportation services need to be sensitive to the quality of services rendered. In this context, this study assessed the commuters' perceptions towards Women-Only Coach services by the KTM Komuter. KTM Komuter, is a suburban heavy rai...