Computer assisted alerts using mental model approach for customer service improvement

Warning alerts are specially designed to protect user rights and safety to avoid serious damage caused by overlooking the essence of warning alerts. Today’s world of Information Communication Technology (ICT) needs improvement and to review the decisions of security experts in terms of improving war...

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Bibliographic Details
Main Authors: Ghaffar, Abid, Wahiddin, Mohamed Ridza, Shaikh, Asadullah
Format: Article
Language:English
Published: Scientific Research Publishing 2013
Subjects:
Online Access:http://irep.iium.edu.my/32452/1/JSEA_2013101213553912.pdf
http://irep.iium.edu.my/32452/
http://www.scirp.org/journal/jsea
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