Services quality: Implications for Management in Higher Education from the perspective of the disable

Recent societal changes and recognition of the importance of having good quality services in higher education have pushed the issues to the top of the research agenda within higher education sectors. The notion of the incompatibility of service quality and higher education is changing fast in Malays...

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Main Authors: Hamedon, Siti Rohimi, Nik Idris, Nik Ruzni, Abdullah, Nur Anisah, Saad, Nurulwahida
格式: Conference or Workshop Item
語言:English
出版: 2012
主題:
在線閱讀:http://irep.iium.edu.my/22988/1/SENT_POSTER.pdf
http://irep.iium.edu.my/22988/
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