Services quality: Implications for Management in Higher Education from the perspective of the disable

• 主要な著者: Hamedon, Siti Rohimi, Nik Idris, Nik Ruzni, Abdullah, Nur Anisah, Saad, Nurulwahida
• フォーマット: Conference or Workshop Item
• 言語: English
• 出版事項: 2012
• 主題: LB2300 Higher Education
• オンライン･アクセス: http://irep.iium.edu.my/22988/1/SENT_POSTER.pdf; http://irep.iium.edu.my/22988/

Recent societal changes and recognition of the importance of having good quality services in higher education have pushed the issues to the top of the research agenda within higher education sectors. The notion of the incompatibility of service quality and higher education is changing fast in Malays...