Exploring user experience and emotion during Open Distance Learning among university students

During the COVID-19 pandemic, schools and universities in the affected countries were shut down to combat the spread of the virus. Institutes of higher learning have no choice but to use open distance learning (ODL) to stay in business. A pilot study to test the reliability of the survey instrument...

Full description

Saved in:
Bibliographic Details
Main Authors: Nasruddin, Zan Asma, Aida Wati, Zainal Abidin, Nor Hapiza, Mohd Ariffin, Mohd Khairul Azmi, Hassan, Rahmah, Mokhtar
Format: Proceeding Paper
Language:English
Published: European Publisher 2024
Subjects:
Online Access:http://irep.iium.edu.my/112689/2/112689_Exploring%20User%20Experience%20And%20Emotion%20During%20Open%20Distance%20Learning%20Among%20University%20Students.pdf
http://irep.iium.edu.my/112689/
https://www.europeanproceedings.com/article/10.15405/epsbs.2024.05.19
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.iium.irep.112689
record_format dspace
spelling my.iium.irep.1126892024-06-20T09:38:02Z http://irep.iium.edu.my/112689/ Exploring user experience and emotion during Open Distance Learning among university students Nasruddin, Zan Asma Aida Wati, Zainal Abidin Nor Hapiza, Mohd Ariffin Mohd Khairul Azmi, Hassan Rahmah, Mokhtar T10.5 Communication of technical information T61 Technical education. Technical schools During the COVID-19 pandemic, schools and universities in the affected countries were shut down to combat the spread of the virus. Institutes of higher learning have no choice but to use open distance learning (ODL) to stay in business. A pilot study to test the reliability of the survey instrument was conducted among 100 students from Universiti Teknologi MARA in order to assess the students' user experience and emotions towards ODL platform features. The instrument comprises two parts: a 27-item questionnaire measuring user experience and a 48-item questionnaire measuring user emotions. The user experience was evaluated based on four factors: the usefulness, desirability, accessibility, and usability of the ODL platform's features and functions. The instrument's alpha values for all 27 items measuring user experience and all 48 items measuring user emotions were 0.954 and 0.963, respectively. Consequently, the usability, desirability, and younger age of students contribute to the user experience. Usability has the highest correlation with user experience, while usefulness has the lowest correlation, albeit still significant. European Publisher 2024-05-06 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/112689/2/112689_Exploring%20User%20Experience%20And%20Emotion%20During%20Open%20Distance%20Learning%20Among%20University%20Students.pdf Nasruddin, Zan Asma and Aida Wati, Zainal Abidin and Nor Hapiza, Mohd Ariffin and Mohd Khairul Azmi, Hassan and Rahmah, Mokhtar (2024) Exploring user experience and emotion during Open Distance Learning among university students. In: Proceedings of the 9th International Conference on Marketing and Retailing (INCOMaR 2023), 1-2 March 2023, Kota Kinabalu, Sabah. https://www.europeanproceedings.com/article/10.15405/epsbs.2024.05.19
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
topic T10.5 Communication of technical information
T61 Technical education. Technical schools
spellingShingle T10.5 Communication of technical information
T61 Technical education. Technical schools
Nasruddin, Zan Asma
Aida Wati, Zainal Abidin
Nor Hapiza, Mohd Ariffin
Mohd Khairul Azmi, Hassan
Rahmah, Mokhtar
Exploring user experience and emotion during Open Distance Learning among university students
description During the COVID-19 pandemic, schools and universities in the affected countries were shut down to combat the spread of the virus. Institutes of higher learning have no choice but to use open distance learning (ODL) to stay in business. A pilot study to test the reliability of the survey instrument was conducted among 100 students from Universiti Teknologi MARA in order to assess the students' user experience and emotions towards ODL platform features. The instrument comprises two parts: a 27-item questionnaire measuring user experience and a 48-item questionnaire measuring user emotions. The user experience was evaluated based on four factors: the usefulness, desirability, accessibility, and usability of the ODL platform's features and functions. The instrument's alpha values for all 27 items measuring user experience and all 48 items measuring user emotions were 0.954 and 0.963, respectively. Consequently, the usability, desirability, and younger age of students contribute to the user experience. Usability has the highest correlation with user experience, while usefulness has the lowest correlation, albeit still significant.
format Proceeding Paper
author Nasruddin, Zan Asma
Aida Wati, Zainal Abidin
Nor Hapiza, Mohd Ariffin
Mohd Khairul Azmi, Hassan
Rahmah, Mokhtar
author_facet Nasruddin, Zan Asma
Aida Wati, Zainal Abidin
Nor Hapiza, Mohd Ariffin
Mohd Khairul Azmi, Hassan
Rahmah, Mokhtar
author_sort Nasruddin, Zan Asma
title Exploring user experience and emotion during Open Distance Learning among university students
title_short Exploring user experience and emotion during Open Distance Learning among university students
title_full Exploring user experience and emotion during Open Distance Learning among university students
title_fullStr Exploring user experience and emotion during Open Distance Learning among university students
title_full_unstemmed Exploring user experience and emotion during Open Distance Learning among university students
title_sort exploring user experience and emotion during open distance learning among university students
publisher European Publisher
publishDate 2024
url http://irep.iium.edu.my/112689/2/112689_Exploring%20User%20Experience%20And%20Emotion%20During%20Open%20Distance%20Learning%20Among%20University%20Students.pdf
http://irep.iium.edu.my/112689/
https://www.europeanproceedings.com/article/10.15405/epsbs.2024.05.19
_version_ 1802976969958096896
score 13.209306