Patient’s satisfaction towards healthcare services and its associated factors at the highest patient loads government primary care clinic in Pahang

• Main Authors: Md Nor, Mohd Zamir, Said, Abdul Hadi, Che' Man, Mohamad, Yusof, Muhammad Zubir
• Format: Article
• Language: English; English
• Published: Malaysian Medical Association 2024
• Subjects: R Medicine (General); RA Public aspects of medicine
• Online Access: http://irep.iium.edu.my/110835/2/110835_Patient%E2%80%99s%20satisfaction%20towards%20healthcare%20services.pdf; http://irep.iium.edu.my/110835/3/110835_Patient%E2%80%99s%20satisfaction%20towards%20healthcare%20services_Scopus.pdf; http://irep.iium.edu.my/110835/; https://e-mjm.org/

Introduction: Patient satisfaction is widely used to monitor the quality of health care services. A significant patient load may influence health care services and patient satisfaction. Klinik Kesihatan Bandar Kuantan, Pahang (KKBK) has the highest patient loads in Pahang state, followed by Klin...