Development of a chatbot for the online application telegram chat with an approach to the emotion classification text using the IndoBERT-lite method

• Main Authors: Hulliyah, Khodijah, Rayyan, Faishal, Awang Abu Bakar, Normi Sham
• Format: Proceeding Paper
• Language: English; English
• Published: IEEE 2022
• Subjects: T10.5 Communication of technical information
• Online Access: http://irep.iium.edu.my/106191/7/106191_Development%20of%20a%20chatbot%20for%20the%20online%20application%20telegram.pdf; http://irep.iium.edu.my/106191/8/106191_Development%20of%20a%20chatbot%20for%20the%20online%20application%20telegram_Scopus.pdf; http://irep.iium.edu.my/106191/; https://ieeexplore.ieee.org/document/10031483

The increasing preference for text-based communication on online chat applications has caused the number of social interactions to increase rapidly. However, textbased communication usually results in misunderstandings resulting from the absence of feeling intonation and emotions in the text. T...