Online Restaurant Reservation System Using Data Mining Concept

• Main Author: Daudmareyo, Tuankasma
• Format: Final Year Project
• Language: English
• Published: Universiti Teknologi Petronas 2011
• Subjects: T Technology (General)
• Online Access: http://utpedia.utp.edu.my/8263/1/2011%20-%20Online%20restaurant%20reservation%20system%20using%20data%20mining%20concept.pdf; http://utpedia.utp.edu.my/8263/

Nowadays, online reservation system has played a significant role in many type of business operation. Therefore, to facilitate customer and owner of business where by most of operation can be made though online application. Similarly, restaurant business also needs to have online reservation system which will able to increase the sale and manage the business operation. By having restaurant reservation system the restaurant manager will be able to maximize the space and time slot for each customer's reservation. This system also aim to make the managers notice or identifies which menu is the most ordered and who is the regular visited customer in which period of time. An analysis part of the system will be adopted some concept of data mining and CRM (Customer relationship Management). By applying these types of concept, it could help the restaurant manager to understand their business operation and to help manager to make a better future decision. The concept of data mining will customize customer's reservation data and report as useful information to the manager to understand the customer's behavior which is the most important element that will sustain an efficiency of their business in the competitive market.