Mobile Car Rental System

• Main Author: Muradov, Serdar
• Format: Final Year Project
• Language: English
• Published: Universiti Teknologi Petronas 2006
• Subjects: ZA Information resources
• Online Access: http://utpedia.utp.edu.my/7096/1/2006%20-%20Mobile%20Car%20Rental%20System.pdf; http://utpedia.utp.edu.my/7096/

This paper gives an overview of "M-commerce" approaches that allow car-rental companies in Malaysia to upgrade and optimize their business processes. First it addresses issues that are found in traditional car rental sector like slow turnaround and large amount of time needed to do reservation. Later it describes how these issues are solved using new mobile technology that provides true mobility, instant information and better customer service over traditional manual and wired online car rental business. To achieve a positive result author applied prototyping methodology tliroughout this project that quickly provides a system for the users to interact with. The successful result in the end of this project proved that mobile technology can easily and efficiently be applied to businesses that provide services, such as car rental companies. However drawbacks were also found, which are small memory, limited functionality and limited content of mobile devices that can be eliminated in future with new developments of wireless devices and communication infrastructures. Finally this project paper highlights the result of research and development activity that was carried out to develop new system, which will benefit car-rental companies in a way increasing number of customers, reducing operating cost and finally making them more competitive in our rushing world.