Development of Fuzzy Multi-Criteria Analysis Method for Tender Cleaning Service Selection

• Main Author: Aminudin, Nurul Bazlaa’
• Format: Final Year Project
• Language: English
• Published: Universiti Teknologi PETRONAS 2017
• Subjects: TK Electrical engineering. Electronics Nuclear engineering
• Online Access: http://utpedia.utp.edu.my/22973/1/Final%20Dissertation_Nurul%20Bazlaa%2018095.pdf; http://utpedia.utp.edu.my/22973/

This paper present a development of fuzzy set theory for tender cleaning service selection. It aims to evaluate the tender based on several criterions and provide the information to Tender Owner for selecting the top bidder. Tender evaluation is an action to determine the potential bidder that provide the most benefits for the Tender Board. The subjective assessment process is model using fuzzy number and linguistic terms. The model is solved using algorithms which integrates the decision maker’s decision for assessments on criteria weight with the performance ratings. Next, the concept of degree optimality of each bidder respect to each main criterion is used to convert weighted fuzzy performance matrix into a fuzzy singleton matrix. Top two bidder will be awarded the tender based on the ranking of bidders, respective to the evaluation of the corresponding fuzzy utilities. The application of this paper will not only benefited Universiti Teknologi PETRONAS (UTP), but also benefited private sector, oil and gas industry and government agency.