THE DEVELOPMENT OF A STORYTELLING FRAMEWORK TO SUPPORT KNOWLEDGE MANAGEMENT PROCESSES
In knowledge management (KM), storytelling is used primarily as a tool to capture and transfer knowledge that has tacit qualities. Knowledge with tacit qualities is best represented through storytelling. However, the idea of using storytelling in KM settings is less understood by organizations. N...
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my-utp-utpedia.215402021-09-21T21:52:09Z http://utpedia.utp.edu.my/21540/ THE DEVELOPMENT OF A STORYTELLING FRAMEWORK TO SUPPORT KNOWLEDGE MANAGEMENT PROCESSES KALID, KHAIRUL SHAFEE QA75 Electronic computers. Computer science In knowledge management (KM), storytelling is used primarily as a tool to capture and transfer knowledge that has tacit qualities. Knowledge with tacit qualities is best represented through storytelling. However, the idea of using storytelling in KM settings is less understood by organizations. Numerous academic and non-academic literatures have been published in the area of storytelling and knowledge management. From the literature survey that has been conducted, a gap in the area of storytelling and knowledge has been identified. From the literature survey, there seems to be a lack of studies conducted on a framework that integrates the storytelling elements (i.e structure, components and attributes) and construction process with knowledge management elements namely the perception and issues that surrounds the use of storytelling as a KM tool in the organization. 2015-01 Thesis NonPeerReviewed application/pdf en http://utpedia.utp.edu.my/21540/1/2015%20-COMPUTER%20%26%20INFORMATION%20SCIENCES%20-%20THE%20DEVELOPMENT%20OF%20A%20STORYTELLING%20FRAMEWORK%20TO%20SUPPORT%20KNOWLEDGE%20MANAGEMENT%20PROCESS%20-%20KHAIRUL%20SHAFEE%20BIN%20KALID.pdf KALID, KHAIRUL SHAFEE (2015) THE DEVELOPMENT OF A STORYTELLING FRAMEWORK TO SUPPORT KNOWLEDGE MANAGEMENT PROCESSES. PhD thesis, Universiti Teknologi PETRONAS. |
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QA75 Electronic computers. Computer science KALID, KHAIRUL SHAFEE THE DEVELOPMENT OF A STORYTELLING FRAMEWORK TO SUPPORT KNOWLEDGE MANAGEMENT PROCESSES |
description |
In knowledge management (KM), storytelling is used primarily as a tool to
capture and transfer knowledge that has tacit qualities. Knowledge with tacit
qualities is best represented through storytelling. However, the idea of using
storytelling in KM settings is less understood by organizations. Numerous academic
and non-academic literatures have been published in the area of storytelling and
knowledge management. From the literature survey that has been conducted, a gap in
the area of storytelling and knowledge has been identified. From the literature
survey, there seems to be a lack of studies conducted on a framework that integrates
the storytelling elements (i.e structure, components and attributes) and construction
process with knowledge management elements namely the perception and issues that
surrounds the use of storytelling as a KM tool in the organization. |
format |
Thesis |
author |
KALID, KHAIRUL SHAFEE |
author_facet |
KALID, KHAIRUL SHAFEE |
author_sort |
KALID, KHAIRUL SHAFEE |
title |
THE DEVELOPMENT OF A STORYTELLING FRAMEWORK TO
SUPPORT KNOWLEDGE MANAGEMENT PROCESSES |
title_short |
THE DEVELOPMENT OF A STORYTELLING FRAMEWORK TO
SUPPORT KNOWLEDGE MANAGEMENT PROCESSES |
title_full |
THE DEVELOPMENT OF A STORYTELLING FRAMEWORK TO
SUPPORT KNOWLEDGE MANAGEMENT PROCESSES |
title_fullStr |
THE DEVELOPMENT OF A STORYTELLING FRAMEWORK TO
SUPPORT KNOWLEDGE MANAGEMENT PROCESSES |
title_full_unstemmed |
THE DEVELOPMENT OF A STORYTELLING FRAMEWORK TO
SUPPORT KNOWLEDGE MANAGEMENT PROCESSES |
title_sort |
development of a storytelling framework to
support knowledge management processes |
publishDate |
2015 |
url |
http://utpedia.utp.edu.my/21540/1/2015%20-COMPUTER%20%26%20INFORMATION%20SCIENCES%20-%20THE%20DEVELOPMENT%20OF%20A%20STORYTELLING%20FRAMEWORK%20TO%20SUPPORT%20KNOWLEDGE%20MANAGEMENT%20PROCESS%20-%20KHAIRUL%20SHAFEE%20BIN%20KALID.pdf http://utpedia.utp.edu.my/21540/ |
_version_ |
1739832881327374336 |
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13.2014675 |