COMMUNITY MOBILE SERVICES (FYP PROJECT FOR 2 SEMESTERS)

Property development has seen many changes in recent years. Customers are more cautious then before, making comparison between properties before investing in one. For a property developer to gain an edge over a competitor, they need to create new and innovative product, while serving the customer...

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Bibliographic Details
Main Author: Mohd Idrus, Nadirah
Format: Final Year Project
Language:English
Published: Universiti Teknologi PETRONAS 2008
Subjects:
Online Access:http://utpedia.utp.edu.my/10304/1/2011%20Bachelor%20-%20Comunity%20Mobile%20Services.pdf
http://utpedia.utp.edu.my/10304/
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Summary:Property development has seen many changes in recent years. Customers are more cautious then before, making comparison between properties before investing in one. For a property developer to gain an edge over a competitor, they need to create new and innovative product, while serving the customers with satisfying support service. One of the methods that an organization can use is to provide Community Mobile Services to township resident or community. With mobile application, buyers can communicate with property developers more easily, while at the same time have access to a collection of mobile Web 2.0 services for mobile users (residents & visitors) with contextual content related to the community/township that the user is in. Developers will have a place where user's feedbacks are categorized and reviewed for discussion and further action. For a customer to adopt such technology, studies on Human Computer Interaction (HCI) must be done to maximize usability of a mobile device. No user will like the pain and complexities of a mobile device that has very limited input and output facilities. Also push and pull technology need to be used depending on the situation, so that users are able to receive information without hassles.