COMMUNICATION LINKING UTP VOICEMAIL SYSTEM ADD-ON

• Main Author: CHAN, PISETH
• Format: Final Year Project
• Language: English
• Published: Universiti Teknologi PETRONAS 2011
• Subjects: T Technology (General)
• Online Access: http://utpedia.utp.edu.my/10195/1/2011%20-%20Communication%20Linking%20UTP%20Voicemail%20System%20Add-On%20%28VMSA%29.pdf; http://utpedia.utp.edu.my/10195/

This paper is intended to present author's Final Year Project (FYP), Communication Linking: Voicemail System Add-on (VMSA) for small and medium size company. The project dissertation explains in detail about proposed prototype, "Universiti Teknologi PETRONAS (UTP) Voicemail System", which is implemented based on VMSA to enhance current traditional phone extension in UTP. It shows the importance of this system in UTP; how it benefits both students and lecturers in UTP. Moreover, this paper will discuss the built-in features and tools to assist user accessing their voicemail more effectively and efficiently. Besides describing the system in general, it will discuss all VMSA features to be added to the "UTP Voicemail System" such as local area network (LAN) call, voicemail capability with E-mail and SMS notification, voice-prompt with text to speech tool, phone number filtering, and Voicemail Graphical User Interface (VMGUI). Furthermore, it will introduce "Asterisk" open-source Private Branch Exchange (PBX) software for handling voice communication and voice recording and some other open-source software. Lastly, it will explain result of each development phase of the prototype and some recommendations for future improvement.