The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry

محفوظ في:
التفاصيل البيبلوغرافية
المؤلفون الرئيسيون: Lim, Shu Pei, Cheong, Kae Yeng, Ding, Yoke Ying, Loo, Jia Voon, Teh, Yew Wei
التنسيق: Final Year Project / Dissertation / Thesis
منشور في: 2012
الموضوعات:
الوصول للمادة أونلاين:http://eprints.utar.edu.my/693/1/AC%2D2012%2D1002117.pdf
http://eprints.utar.edu.my/693/
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id my-utar-eprints.693
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spelling my-utar-eprints.6932013-03-19T01:11:56Z The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry Lim, Shu Pei Cheong, Kae Yeng Ding, Yoke Ying Loo, Jia Voon Teh, Yew Wei HD28 Management. Industrial Management 2012-08-01 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/693/1/AC%2D2012%2D1002117.pdf Lim, Shu Pei and Cheong, Kae Yeng and Ding, Yoke Ying and Loo, Jia Voon and Teh, Yew Wei (2012) The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry. Final Year Project, UTAR. http://eprints.utar.edu.my/693/
institution Universiti Tunku Abdul Rahman
building UTAR Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tunku Abdul Rahman
content_source UTAR Institutional Repository
url_provider http://eprints.utar.edu.my
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Lim, Shu Pei
Cheong, Kae Yeng
Ding, Yoke Ying
Loo, Jia Voon
Teh, Yew Wei
The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry
format Final Year Project / Dissertation / Thesis
author Lim, Shu Pei
Cheong, Kae Yeng
Ding, Yoke Ying
Loo, Jia Voon
Teh, Yew Wei
author_facet Lim, Shu Pei
Cheong, Kae Yeng
Ding, Yoke Ying
Loo, Jia Voon
Teh, Yew Wei
author_sort Lim, Shu Pei
title The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry
title_short The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry
title_full The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry
title_fullStr The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry
title_full_unstemmed The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry
title_sort importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry
publishDate 2012
url http://eprints.utar.edu.my/693/1/AC%2D2012%2D1002117.pdf
http://eprints.utar.edu.my/693/
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score 13.153044