The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry
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| Format: | Final Year Project / Dissertation / Thesis |
| Published: |
2012
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| Online Access: | http://eprints.utar.edu.my/693/1/AC%2D2012%2D1002117.pdf http://eprints.utar.edu.my/693/ |
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my-utar-eprints.6932013-03-19T01:11:56Z The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry Lim, Shu Pei Cheong, Kae Yeng Ding, Yoke Ying Loo, Jia Voon Teh, Yew Wei HD28 Management. Industrial Management 2012-08-01 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/693/1/AC%2D2012%2D1002117.pdf Lim, Shu Pei and Cheong, Kae Yeng and Ding, Yoke Ying and Loo, Jia Voon and Teh, Yew Wei (2012) The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry. Final Year Project, UTAR. http://eprints.utar.edu.my/693/ |
| institution |
Universiti Tunku Abdul Rahman |
| building |
UTAR Library |
| collection |
Institutional Repository |
| continent |
Asia |
| country |
Malaysia |
| content_provider |
Universiti Tunku Abdul Rahman |
| content_source |
UTAR Institutional Repository |
| url_provider |
http://eprints.utar.edu.my |
| topic |
HD28 Management. Industrial Management |
| spellingShingle |
HD28 Management. Industrial Management Lim, Shu Pei Cheong, Kae Yeng Ding, Yoke Ying Loo, Jia Voon Teh, Yew Wei The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry |
| format |
Final Year Project / Dissertation / Thesis |
| author |
Lim, Shu Pei Cheong, Kae Yeng Ding, Yoke Ying Loo, Jia Voon Teh, Yew Wei |
| author_facet |
Lim, Shu Pei Cheong, Kae Yeng Ding, Yoke Ying Loo, Jia Voon Teh, Yew Wei |
| author_sort |
Lim, Shu Pei |
| title |
The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry |
| title_short |
The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry |
| title_full |
The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry |
| title_fullStr |
The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry |
| title_full_unstemmed |
The importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry |
| title_sort |
importance of website quality dimensions in determining customer satisfaction : an empirical study on airline industry |
| publishDate |
2012 |
| url |
http://eprints.utar.edu.my/693/1/AC%2D2012%2D1002117.pdf http://eprints.utar.edu.my/693/ |
| _version_ |
1646030545697636352 |
| score |
13.149126 |