The role of natural language processing in improving customer service and support in E-Commerce
This research investigates the factors The study centers on the role of Natural Language Processing (NLP) in improving customer service and support in Ecommerce. The study utilizes quantitative surveys to comprehensively explore the role of Natural Language Processing (NLP) in enhancing customer s...
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| Format: | Final Year Project / Dissertation / Thesis |
| Published: |
2023
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| Online Access: | http://eprints.utar.edu.my/6295/1/202306%2D51_Kuek_Shu_Hui_KUEK_SHU_HUI.pdf http://eprints.utar.edu.my/6295/ |
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