Digital-only bank mobile application development in Malaysia: enhancing customer experience

Customers’ digital lives are being accelerated nowadays, thanks to increased internet penetration, smartphone use, and access to wider networks. In this environment, traditional banks confront a major problem in sustaining and growing their business in the face of digital disruption and the rise of...

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Bibliographic Details
Main Author: Chua, Huey Mei
Format: Final Year Project / Dissertation / Thesis
Published: 2022
Subjects:
Online Access:http://eprints.utar.edu.my/4734/1/fyp_IB_2022_CHM.pdf
http://eprints.utar.edu.my/4734/
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