Effect of job satisfaction on job performance, with quality of work life as moderating among Jordanian hotels: a pilot study
Employees in the hotel industry are the key personnel who contribute to giving guests the satisfactory experience they expect. Therefore, it is important that every employee strives to improve his/her job. The purpose of this study is to examine the influence of job satisfaction, leadership style...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
2020
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| Subjects: | |
| Online Access: | http://eprints.unisza.edu.my/6944/1/FH02-FPP-20-38724.pdf http://eprints.unisza.edu.my/6944/ |
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| Summary: | Employees in the hotel industry are the key personnel who contribute to giving
guests the satisfactory experience they expect. Therefore, it is important that
every employee strives to improve his/her job. The purpose of this study is to
examine the influence of job satisfaction, leadership style, and organisational
structure on job performance, with the moderating role of quality of work-life
among employees working in Jordanian hotels. The study explores the
perceptions of employees working in five-star hotels in Jordan in order to
verify the validity and reliability of the study instrument. The study was applied
to a small sample, and SPSS analysis software was used. The study validated
the reliability of the instrument in conducting a preliminary study, obtaining
reasonable normality and highly reliable coefficients of measures (0.927-
0.986). The study validated the effectiveness of the instrument that examined
different specific antecedents of job performance. |
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