The Influence of Sharia Compliance, Risk Perception and Service Quality on the Trust and Loyalty of Islamic Rural Bank Customers in Indonesia

• المؤلفون الرئيسيون: Rashidah, Mohamad Ibrahim, Edi Santoso, Wiyono
• التنسيق: مقال
• اللغة: English
• منشور في: 2020
• الموضوعات: HD61 Risk Management; HG Finance
• الوصول للمادة أونلاين: http://eprints.unisza.edu.my/6874/1/FH02-FPP-20-37988.pdf; http://eprints.unisza.edu.my/6874/

This study investigates the effect of Sharia compliance, risk perceptions, and service quality on the trust and loyalty of customers of the Islamic Rural Bank Customers. The sample consisted of 100 customers from four Islamic Rural Banks in Indonesia. The analysis was carried out with a factor b...