A New Customer Churn Prediction Approach Based on Soft Set Ensemble Pruning

Accurate customer churn prediction is vital in any business organization due to higher cost involved in getting new customers. In telecommunication businesses, companies have used various types of single classifiers to classify customer churn, but the classification accuracy is still relatively low....

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Bibliographic Details
Main Authors: Awang, Prof. Madya Ts. Dr. Mohd Khalid, Abdul Rahman, Prof. Dr. Mohd Nordin, Mat Deris, Mohd Sufian, Makhtar, Prof. Ts. Dr. Mokhairi
Format: Book Section
Language:English
English
Published: Springer International Publishing 2016
Subjects:
Online Access:http://eprints.unisza.edu.my/3335/1/FH05-FIK-17-07718.pdf
http://eprints.unisza.edu.my/3335/2/FH05-FIK-17-07720.pdf
http://eprints.unisza.edu.my/3335/
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