Re-examining organizational life cycles criteria : an analysis of service organisations in growth and maturity stages
The understanding on different types of changes within and between organizational life cycle stages may identify the appropriate effectiveness model that could be applied. Hence studies have been undertaken to identify the best match of management techniques at various organizational development...
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2017
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my-ukm.journal.207502022-12-14T07:44:02Z http://journalarticle.ukm.my/20750/ Re-examining organizational life cycles criteria : an analysis of service organisations in growth and maturity stages Amizawati Mohd Amir, Sofiah Md. Auzair, The understanding on different types of changes within and between organizational life cycle stages may identify the appropriate effectiveness model that could be applied. Hence studies have been undertaken to identify the best match of management techniques at various organizational development stages. Considering that the underlying characteristics of the life cycle model has been established more than three decades ago, the aim of this study is to re-examine the consistency of these organizational characteristics in defining the life cycle stages over years. Based on Miller and Friesen’s (1984) organizational model, this paper reevaluates the criteria of the life cycle classification scheme focusing on the growth and maturity stages. Data was collected through a questionnaire survey to top–level management of profit-oriented service firms operating in Malaysia. Using cluster analysis, the service firms are grouped according to the established criteria defining their life cycle stages namely, their strategy, the organizational structure and management decision making style. The findings suggest some inconsistencies with the initial description of growth and maturity levels’ criteria. Despite the expectation that the level of complexity of management approaches progress through the life cycle, the findings indicate that growth firms has higher mean score in all measurable items defining their stage of growth. The results also imply the likeliness of other factors influencing firms’ adaptation to changes. Penerbit Universiti Kebangsaan Malaysia 2017 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/20750/1/20917-65496-1-PB.pdf Amizawati Mohd Amir, and Sofiah Md. Auzair, (2017) Re-examining organizational life cycles criteria : an analysis of service organisations in growth and maturity stages. Jurnal Pengurusan, 50 . pp. 13-23. ISSN 0127-2713 https://ejournal.ukm.my/pengurusan/issue/view/1026 |
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The understanding on different types of changes within and between organizational life cycle stages may identify the
appropriate effectiveness model that could be applied. Hence studies have been undertaken to identify the best match of
management techniques at various organizational development stages. Considering that the underlying characteristics of
the life cycle model has been established more than three decades ago, the aim of this study is to re-examine the consistency
of these organizational characteristics in defining the life cycle stages over years. Based on Miller and Friesen’s (1984)
organizational model, this paper reevaluates the criteria of the life cycle classification scheme focusing on the growth and
maturity stages. Data was collected through a questionnaire survey to top–level management of profit-oriented service
firms operating in Malaysia. Using cluster analysis, the service firms are grouped according to the established criteria
defining their life cycle stages namely, their strategy, the organizational structure and management decision making style.
The findings suggest some inconsistencies with the initial description of growth and maturity levels’ criteria. Despite the
expectation that the level of complexity of management approaches progress through the life cycle, the findings indicate
that growth firms has higher mean score in all measurable items defining their stage of growth. The results also imply
the likeliness of other factors influencing firms’ adaptation to changes. |
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Article |
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Amizawati Mohd Amir, Sofiah Md. Auzair, |
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Amizawati Mohd Amir, Sofiah Md. Auzair, Re-examining organizational life cycles criteria : an analysis of service organisations in growth and maturity stages |
author_facet |
Amizawati Mohd Amir, Sofiah Md. Auzair, |
author_sort |
Amizawati Mohd Amir, |
title |
Re-examining organizational life cycles criteria : an analysis of service organisations in growth and maturity stages |
title_short |
Re-examining organizational life cycles criteria : an analysis of service organisations in growth and maturity stages |
title_full |
Re-examining organizational life cycles criteria : an analysis of service organisations in growth and maturity stages |
title_fullStr |
Re-examining organizational life cycles criteria : an analysis of service organisations in growth and maturity stages |
title_full_unstemmed |
Re-examining organizational life cycles criteria : an analysis of service organisations in growth and maturity stages |
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re-examining organizational life cycles criteria : an analysis of service organisations in growth and maturity stages |
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Penerbit Universiti Kebangsaan Malaysia |
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2017 |
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http://journalarticle.ukm.my/20750/1/20917-65496-1-PB.pdf http://journalarticle.ukm.my/20750/ https://ejournal.ukm.my/pengurusan/issue/view/1026 |
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