Understanding user characteristics as antecedents of technostress towards HRMIS : a mixed-method study
This study aims to explore the effects of user characteristics as antecedents of technostress towards human resource management information system (HRMIS) in government agencies of Malaysia. To address the research objective, we conducted an exploratory mixed-method study which involved both the...
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Penerbit Universiti Kebangsaan Malaysia
2018
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Online Access: | http://journalarticle.ukm.my/20398/1/19764-102247-1-PB.pdf http://journalarticle.ukm.my/20398/ https://ejournal.ukm.my/pengurusan/issue/view/1131 |
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my-ukm.journal.203982022-11-07T02:28:09Z http://journalarticle.ukm.my/20398/ Understanding user characteristics as antecedents of technostress towards HRMIS : a mixed-method study Hadziroh Ibrahim, Faridahwati Mohd Shamsudin, Md Lazim Mohd Zin, Chandrakantan Subramaniam, This study aims to explore the effects of user characteristics as antecedents of technostress towards human resource management information system (HRMIS) in government agencies of Malaysia. To address the research objective, we conducted an exploratory mixed-method study which involved both the semi-structured interviews with HRMIS experts from three state governments of Malaysia and the survey questionnaire of HRMIS end-users. Findings from the content analysis of the interview data have identified three key characteristics of users, namely, attitude, technology readiness, and readiness for change, and have suggested that these characteristics are relevant antecedents of technostress. The PLS analysis from the quantitative survey results have revealed that the experiences of technostress towards HRMIS can be influenced only by user’s attitude. From the theoretical aspects and practical implications, this study provides the researchers insights and understanding of the phenomena for future exploratory studies and valuable guidance for the practitioners to manage strains associated with technostress both in the public and the private sectors. More importantly, this study has not only provided new empirical evidence that extends the generalizability of previous findings particularly on technostress and job outcomes but also different from previous studies in the field of information system by examining the antecedents of technostress in the context of human resource information system (HRIS). Penerbit Universiti Kebangsaan Malaysia 2018 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/20398/1/19764-102247-1-PB.pdf Hadziroh Ibrahim, and Faridahwati Mohd Shamsudin, and Md Lazim Mohd Zin, and Chandrakantan Subramaniam, (2018) Understanding user characteristics as antecedents of technostress towards HRMIS : a mixed-method study. Jurnal Pengurusan, 53 . pp. 37-47. ISSN 0127-2713 https://ejournal.ukm.my/pengurusan/issue/view/1131 |
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This study aims to explore the effects of user characteristics as antecedents of technostress towards human resource
management information system (HRMIS) in government agencies of Malaysia. To address the research objective, we
conducted an exploratory mixed-method study which involved both the semi-structured interviews with HRMIS experts
from three state governments of Malaysia and the survey questionnaire of HRMIS end-users. Findings from the content
analysis of the interview data have identified three key characteristics of users, namely, attitude, technology readiness,
and readiness for change, and have suggested that these characteristics are relevant antecedents of technostress. The
PLS analysis from the quantitative survey results have revealed that the experiences of technostress towards HRMIS
can be influenced only by user’s attitude. From the theoretical aspects and practical implications, this study provides
the researchers insights and understanding of the phenomena for future exploratory studies and valuable guidance
for the practitioners to manage strains associated with technostress both in the public and the private sectors. More
importantly, this study has not only provided new empirical evidence that extends the generalizability of previous
findings particularly on technostress and job outcomes but also different from previous studies in the field of information
system by examining the antecedents of technostress in the context of human resource information system (HRIS). |
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Article |
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Hadziroh Ibrahim, Faridahwati Mohd Shamsudin, Md Lazim Mohd Zin, Chandrakantan Subramaniam, |
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Hadziroh Ibrahim, Faridahwati Mohd Shamsudin, Md Lazim Mohd Zin, Chandrakantan Subramaniam, Understanding user characteristics as antecedents of technostress towards HRMIS : a mixed-method study |
author_facet |
Hadziroh Ibrahim, Faridahwati Mohd Shamsudin, Md Lazim Mohd Zin, Chandrakantan Subramaniam, |
author_sort |
Hadziroh Ibrahim, |
title |
Understanding user characteristics as antecedents of technostress towards HRMIS : a mixed-method study |
title_short |
Understanding user characteristics as antecedents of technostress towards HRMIS : a mixed-method study |
title_full |
Understanding user characteristics as antecedents of technostress towards HRMIS : a mixed-method study |
title_fullStr |
Understanding user characteristics as antecedents of technostress towards HRMIS : a mixed-method study |
title_full_unstemmed |
Understanding user characteristics as antecedents of technostress towards HRMIS : a mixed-method study |
title_sort |
understanding user characteristics as antecedents of technostress towards hrmis : a mixed-method study |
publisher |
Penerbit Universiti Kebangsaan Malaysia |
publishDate |
2018 |
url |
http://journalarticle.ukm.my/20398/1/19764-102247-1-PB.pdf http://journalarticle.ukm.my/20398/ https://ejournal.ukm.my/pengurusan/issue/view/1131 |
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1751537456562307072 |
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