Enam sigma dalam pengurusan makmal komputer di IPT: suatu cadangan
The Six Sigma approach which has been widely applied in the manufacturing sector has contributed to significant changes in reducing the number of defects. As a result, it has attracted many practitioners including those from the service industry to implement the strategy in their operations. This...
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Main Authors: | Hairulliza Mohamad Judi,, Siti Fairuz Yusof ,, Mohd Faiz Yahaya, |
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Format: | Article |
Published: |
Penerbit ukm
2008
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Online Access: | http://journalarticle.ukm.my/1848/ http://www.ukm.my/~ppsmfst/jqma/index.html |
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