Effect of ar-Rahnu relationship value on long-term relationship between customer and institutions

• Main Authors: Rafidah Mohd Azli,, Mohd Rizal Palil,, Shifa Mohd Nor,
• Format: Article
• Language: English
• Published: Penerbit Universiti Kebangsaan Malaysia 2017
• Online Access: http://journalarticle.ukm.my/11309/1/19336-60327-1-PB.pdf; http://journalarticle.ukm.my/11309/; http://ejournal.ukm.my/pengurusan/issue/view/975

Ar-Rahnu is a concept of Islamic debt with pledged item. In Malaysia, Ar-Rahnu concept is applied by Islamic pawn broking industry. Thus, the practitioners called Islamic Pawn broking product as “Ar-Rahnu.” There are no studies that conceptualize relationship value of Ar-Rahnu and its dimensions as...