Determinant Factors of Customer Satisfaction Degree of China Mobile in Beijing, China

Telecommunication services in China are mainly provided by China telecom corporations, China Unicom, and China Mobile. China’s telecommunications industry began in November of 1987 and only had more than 150 subscribers during that time. According to Verto and iResearch data, there is 48% of the onl...

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Bibliographic Details
Main Author: Sun, Shuai
Format: Thesis
Language:English
Published: 2016
Subjects:
Online Access:http://eprints.intimal.edu.my/926/1/214.pdf
http://eprints.intimal.edu.my/926/
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