Customer Satisfaction on Public Transportation in Penang, Malaysia
This paper reports the customers’ satisfaction about public transportation service in Penang, Malaysia. In this respect, some of the factors namely reliability, accessibility, safety and security are used to measure the customers’ satisfaction on bus service Rapid Penang, Malaysia. A survey was c...
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Main Authors: | Sobanah Dhevi, Tharmalingam, Sai, Mei Ling, Vikniswari, Vija-Kumaran, Kalai Vani, Kalimuthu, Suresh, Nodeson |
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Format: | Article |
Language: | English |
Published: |
INTI International University
2022
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Subjects: | |
Online Access: | http://eprints.intimal.edu.my/1626/1/ij2022_19.pdf http://eprints.intimal.edu.my/1626/ https://intijournal.intimal.edu.my/intijournal.htm |
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