Application of sentiment analysis for customer review in the food and beverages industry
Nowadays, social media plays an important role in receiving all kinds of information, including customer reviews or feedback for products or services. Data generated from social media may give significant input to a company, including, customer satisfaction. This study is conducted to assist in sele...
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| Main Authors: | , , , , |
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| Format: | Article |
| Language: | en |
| Published: |
Research Institute of Intelligent Computer Systems
2025
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| Online Access: | http://eprints.utem.edu.my/id/eprint/28963/2/IJC_2025_24_1_03.pdf http://eprints.utem.edu.my/id/eprint/28963/ https://computingonline.net/files/journals/1/archieve/IJC_2025_24_1_03.pdf |
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