Systematic review on Artificial Intelligence (AI) enabled insurance sector

This study looks into the application of AI technology in the insurance industry, through a systematic literature review, the study initially sorts out the status and progress of existing studies on the application of AI based on risk assessment, claims processing, customer service, and product pers...

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Bibliographic Details
Main Authors: Yao Di, Bamini KPD Balakrishnan
Format: Article
Language:en
Published: Penerbit Universiti Malaysia Sabah 2025
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/44862/1/FULLTEXT.pdf
https://eprints.ums.edu.my/id/eprint/44862/
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