Studying the importance of communication management strategies in addressing internal communication crises among customer service officers in Malaysia: a conceptual paper

Employees who are satisfied are less likely to quit, neglect work, and produce defective products, and they are more likely to remain loyal to the bank. Effective communication management is essential for attaining employee satisfaction. Consequently, the primary purpose of this study is to determin...

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Bibliographic Details

Main Authors:	Ahmad, Nurbarirah, Sakarji, Siti Rosnita, Mohd Nor, Khalijah, Mohd Beta, Raja Mayang Delima, Abdullah Thani, Ayu Kamareenna
Format:	Conference or Workshop Item
Language:	en
Published:	2023
Subjects:	Communication in management. Communication in organizations. Communication of information Crisis management. Emergency management. Inflation
Online Access:	https://ir.uitm.edu.my/id/eprint/105695/1/105695.pdf https://ir.uitm.edu.my/id/eprint/105695/ https://seaipc.com/
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