A Recipe for Success: The Role of Supportive and Bureaucratic Organizational Cultures: Mediating the Relationship Between Service Quality and Customer Satisfaction in Online Food Delivery
In this era of growing e-commerce businesses and the ever-increasing need for home delivery of food, this study investigates the factors influencing customer satisfaction in the online food delivery sector. It also focuses on the mediating variables of bureaucratic and supporting organizational cult...
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| Main Authors: | , , , |
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| Format: | Journal |
| Language: | en |
| Published: |
2024
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| Online Access: | http://ur.aeu.edu.my/1324/1/377.%2BJEMS_F.R.%2B277-294%2B.pdf http://ur.aeu.edu.my/1324/ https://doi.org/10.69565/jems.v3i3.377 |
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