Mohd Mokhtar, S. S. (2011). The relationship between service quality and satisfaction on customer loyalty in Malaysian mobile communication industry. IIU Press and Research Centre, A.C.
シカゴスタイル引用形Mohd Mokhtar, Sany Sanuri. The Relationship between Service Quality and Satisfaction on Customer Loyalty in Malaysian Mobile Communication Industry. IIU Press and Research Centre, A.C, 2011.
MLA引用形式Mohd Mokhtar, Sany Sanuri. The Relationship between Service Quality and Satisfaction on Customer Loyalty in Malaysian Mobile Communication Industry. IIU Press and Research Centre, A.C, 2011.
警告: この引用は必ずしも正確ではありません.