APA引文

Abdullateef, A. O. (2013). Linkages between CRM technologies, knowledge applications and first call resolution in inbound call centres. Inderscience Publishers.

Chicago Style Citation

Abdullateef, Aliyu Olayemi. Linkages between CRM Technologies, Knowledge Applications and First Call Resolution in Inbound Call Centres. Inderscience Publishers, 2013.

MLA引文

Abdullateef, Aliyu Olayemi. Linkages between CRM Technologies, Knowledge Applications and First Call Resolution in Inbound Call Centres. Inderscience Publishers, 2013.

警告：这些引文格式不一定是100％准确.