Abdullateef, A. O. (2013). Linkages between CRM technologies, knowledge applications and first call resolution in inbound call centres. Inderscience Publishers.
استشهاد بنمط شيكاغوAbdullateef, Aliyu Olayemi. Linkages between CRM Technologies, Knowledge Applications and First Call Resolution in Inbound Call Centres. Inderscience Publishers, 2013.
MLA استشهادAbdullateef, Aliyu Olayemi. Linkages between CRM Technologies, Knowledge Applications and First Call Resolution in Inbound Call Centres. Inderscience Publishers, 2013.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.