Abdullateef, A. O. (2013). Linkages between CRM technologies, knowledge applications and first call resolution in inbound call centres. Inderscience Publishers.
Chicago Style CitationAbdullateef, Aliyu Olayemi. Linkages between CRM Technologies, Knowledge Applications and First Call Resolution in Inbound Call Centres. Inderscience Publishers, 2013.
MLA CitationAbdullateef, Aliyu Olayemi. Linkages between CRM Technologies, Knowledge Applications and First Call Resolution in Inbound Call Centres. Inderscience Publishers, 2013.
Warning: These citations may not always be 100% accurate.