A survey of Malaysian experience in TQM

This study documents the experience of Malaysian firms in the implementation of TQM. Issues being explored and documented are years required to fully implement TQM, benefits of TQM, the different kinds of TQM training conducted, and reasons for not adopting TQM. This paper also shows that adoption o...

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Main Authors: Yahya, Salleh, Mohd Salleh, Lailawati, Goh, Wee Keat
格式: Article
语言:English
出版: Universiti Utara Malaysia 2001
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在线阅读:http://repo.uum.edu.my/484/1/Salleh_Yahya.pdf
http://repo.uum.edu.my/484/
http://mmj.uum.edu.my
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