Abdullateef, A. O. (2010). Conceptual model of the impacts of CRM dimensions of call center employees on caller's first call resolution and satisfaction.
シカゴスタイル引用形Abdullateef, Aliyu Olayemi. Conceptual Model of the Impacts of CRM Dimensions of Call Center Employees On Caller's First Call Resolution and Satisfaction. 2010.
MLA引用形式Abdullateef, Aliyu Olayemi. Conceptual Model of the Impacts of CRM Dimensions of Call Center Employees On Caller's First Call Resolution and Satisfaction. 2010.
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