Abdullateef, A. O. (2010). Conceptual model of the impacts of CRM dimensions of call center employees on caller's first call resolution and satisfaction.
استشهاد بنمط شيكاغوAbdullateef, Aliyu Olayemi. Conceptual Model of the Impacts of CRM Dimensions of Call Center Employees On Caller's First Call Resolution and Satisfaction. 2010.
MLA استشهادAbdullateef, Aliyu Olayemi. Conceptual Model of the Impacts of CRM Dimensions of Call Center Employees On Caller's First Call Resolution and Satisfaction. 2010.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.