Student perception toward service quality provided at Universiti Utara Malaysia Parcel Centre (UPC)

• المؤلفون الرئيسيون: Yunus, Nurul Syuhada, Zalazilah, Mohd Hanizan
• التنسيق: مقال
• اللغة: English
• منشور في: Universiti Utara Malaysia 2020
• الموضوعات: HD28 Management. Industrial Management
• الوصول للمادة أونلاين: http://repo.uum.edu.my/28373/1/STMLGG%2002%2027%202020%2097-100.pdf; http://repo.uum.edu.my/28373/

This study looked into student perception about the service quality provided at University Utara Malaysia Parcel Centre (UPC). Based on the performances, this study will find out the effects of quality service on students’ perceptions. Besides, this study will also identify the relationship between...