Determining TQM practices in university R&D activities using factor analysis: Research experience of Malaysian universities

• Main Authors: Jusoh, Ahamad, Yusoff, Rushami Zien, Mohtar, Shahimi
• 格式: Article
• 语言: English
• 出版: Universiti Teknologi Malaysia 2008
• 主题: HD28 Management. Industrial Management; LC Special aspects of education
• 在线阅读: http://repo.uum.edu.my/2835/1/Rushami_Zien_Yusoff.pdf; http://repo.uum.edu.my/2835/; http://www.fppsm.utm.my/download/cat_view/13-jurnal-kemanusiaan.html

Overall, this paper discusses the applicability of TQM and proposes a theoretical framework of TQM to suit the need of the Research and Development (R&D) context. The dimensions for the framework were based on the previous empirical studies, the evaluation criteria of world standard criteria suc...