A Framework for Implementing ISO 9000 and Total Quality Culture in Higher Education

• 主要な著者: Taib, Che Azlan, Mohammed, Ahmed Hani, Iteng, Rosman, Mad, Halim
• フォーマット: 論文
• 言語: English
• 出版事項: ExcelingTech Publishers 2018
• 主題: HD28 Management. Industrial Management
• オンライン･アクセス: http://repo.uum.edu.my/24766/1/IJSCM%207%202%202018%20126%20131.pdf; http://repo.uum.edu.my/24766/; http://ojs.excelingtech.co.uk/index.php/IJSCM/article/view/2172

This paper presents a framework for implementing ISO 9000 total quality culture for Higher Education Institutions (HEIs).The understanding and practices level, as well as the relationship with organizational performance also presented. The preliminary data were collected through questionnaire approa...