Students’ satisfaction on facilities in Universiti Utara Malaysia

• Main Authors: Ideris, Muhamad Shah Kamal, Lim, Ting Yi, Mohd Rodzi, Safarina, Romle, Abd Rahim, Mohamad Zabri, Mohd Akmal Hakim, Mahamad, Nor Azlindamazlini
• 格式: Article
• 语言: English
• 出版: International digital organization for scientific information (IDOSI) 2016
• 主题: LG Individual institutions (Asia. Africa)
• 在线阅读: http://repo.uum.edu.my/22116/1/WASJ%2034%206%202016%20795%20800.pdf; http://repo.uum.edu.my/22116/; https://www.idosi.org/wasj/wasj34(6)16/13.pdf

Service quality is one of the most important criteria to measure consumers’ satisfaction.They are not only concerned with how a service is being delivered but also with the quality of output they received.Positive perception on quality of services being delivered occurs when it exceeded customers’ e...