TQM and academic performance in Iraqi HEIs: associations and mediating effect of KM

Purpose: The purpose of this paper is to investigate the associations between total quality management (TQM) core elements, knowledge management (KM) processes, and educational organization outcome with respect to academic performance (AP).Design/methodology/approach The study is based on a cross-s...

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Main Authors: Zwain, Ammar Abdulameer Ali, Lim, Kong Teong, Othman, Siti Norezam
格式: Article
语言:English
出版: Emerald Group Publishing Limited 2017
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在线阅读:http://repo.uum.edu.my/21948/1/TQM%2029%202%20385%20402.pdf
http://repo.uum.edu.my/21948/
http://doi.org/10.1108/TQM-08-2013-0096
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