TQM and academic performance in Iraqi HEIs: associations and mediating effect of KM

• 主要な著者: Zwain, Ammar Abdulameer Ali, Lim, Kong Teong, Othman, Siti Norezam
• フォーマット: 論文
• 言語: English
• 出版事項: Emerald Group Publishing Limited 2017
• 主題: HD28 Management. Industrial Management; TS Manufactures
• オンライン･アクセス: http://repo.uum.edu.my/21948/1/TQM%2029%202%20385%20402.pdf; http://repo.uum.edu.my/21948/; http://doi.org/10.1108/TQM-08-2013-0096

Purpose: The purpose of this paper is to investigate the associations between total quality management (TQM) core elements, knowledge management (KM) processes, and educational organization outcome with respect to academic performance (AP).Design/methodology/approach The study is based on a cross-s...