Nashwan, S. A. (2017). Impact of customer relationship management (CRM) on customer satisfaction and loyalty: A systematic review. Akademia Baru.
シカゴスタイル引用形Nashwan, Saeed Awadh. Impact of Customer Relationship Management (CRM) On Customer Satisfaction and Loyalty: A Systematic Review. Akademia Baru, 2017.
MLA引用形式Nashwan, Saeed Awadh. Impact of Customer Relationship Management (CRM) On Customer Satisfaction and Loyalty: A Systematic Review. Akademia Baru, 2017.
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