Abbas, M. R. (2015). Does service recovery lead to customer satisfaction and loyalty in airline industry? a perceived justice theory approach. International Digital Organization for Scientific Information (IDOSI).
シカゴスタイル引用形Abbas, Mohammad Ridha. Does Service Recovery Lead to Customer Satisfaction and Loyalty in Airline Industry? a Perceived Justice Theory Approach. International Digital Organization for Scientific Information (IDOSI), 2015.
MLA引用形式Abbas, Mohammad Ridha. Does Service Recovery Lead to Customer Satisfaction and Loyalty in Airline Industry? a Perceived Justice Theory Approach. International Digital Organization for Scientific Information (IDOSI), 2015.
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