Abbas, M. R. (2015). Does service recovery lead to customer satisfaction and loyalty in airline industry? a perceived justice theory approach. International Digital Organization for Scientific Information (IDOSI).
Chicago Style CitationAbbas, Mohammad Ridha. Does Service Recovery Lead to Customer Satisfaction and Loyalty in Airline Industry? a Perceived Justice Theory Approach. International Digital Organization for Scientific Information (IDOSI), 2015.
MLA CitationAbbas, Mohammad Ridha. Does Service Recovery Lead to Customer Satisfaction and Loyalty in Airline Industry? a Perceived Justice Theory Approach. International Digital Organization for Scientific Information (IDOSI), 2015.
Warning: These citations may not always be 100% accurate.