Daskin, M. (2016). Exploring the impact of service recovery on customer affection, perceived value, and sabotaging behaviour: Does gender make a difference? Inderscience Enterprises Ltd.
Chicago Style CitationDaskin, Mustafa. Exploring the Impact of Service Recovery On Customer Affection, Perceived Value, and Sabotaging Behaviour: Does Gender Make a Difference? Inderscience Enterprises Ltd, 2016.
MLA CitationDaskin, Mustafa. Exploring the Impact of Service Recovery On Customer Affection, Perceived Value, and Sabotaging Behaviour: Does Gender Make a Difference? Inderscience Enterprises Ltd, 2016.
Warning: These citations may not always be 100% accurate.